We ship orders on Mondays, Tuesdays, and Wednesdays to avoid plants getting stuck in postage over the weekend unnecessarily. Place your order by 10am on Mondays, Tuesdays and Wednesdays for same-day shipping. Orders placed after 10am on Wednesday will be shipped the following Monday. Shipping methods and rates are location-specific and automatically calculated at checkout. We will automatically upgrade your shipping if we are able to find a faster method for the same price you paid. You will then be provided with the carrier and tracking number for your order.
We offer pickup at 10 Chichester Place, Scarborough, Ontario, M1T1G5. After receiving your order we will contact you within 4 hours (provided the order is placed during regular business hours) to discuss a pick up date and time. Depending on the time the order is placed and the size of the order, we are often able to accommodate same-day pick up. Please do not come to our location without first speaking with a member of our team. We are located near the intersection of Highway 401 and the Don Valley Parkway in Toronto, Ontario.
Local Delivery Through The Planted Aquarium
We are now offering a flat delivery fee of $15 for all orders within the cities of Toronto, Vaughan, Barrie, and Orillia. Same-day delivery is available for orders within Toronto and Vaughan that are placed by 12:00pm each week day. Orders for Barrie and Orillia will be delivered on Monday or Tuesday of the following week after the order is placed. These orders must be placed by 8:00pm on Sunday and we will contact you directly to let you know when to expect your delivery. These services are included under our DOA guarantee (Please see below).
Local Delivery Through Plantrunz
We are so excited to partner with Plantrunz to deliver our plants between Niagara and Ottawa. Plantrunz is an amazing service that ensures your plants get to you in perfect condition with temperature controlled transport and expertise in the care of plants. The cost of this service will be automatically calculated at checkout based on your location. This service is included under our DOA guarantee (Please see below).